Tackling Front Desk Collections… The Fundamentals

On October 18, 2016, in Collections, by MoneyTree

Every webinar you listen to, any seminar you attend, and all the coaches you follow or work with will tell you collect on the first visit, collect every visit, and better yet, have the patient pre-pay. Is this ideal? Absolutely! Is this reality? Not usually. When trying to decide what to write I considered themes [...]

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Is Your Office Throwing Money Away? (Literally)

On July 26, 2013, in Billing Questions, Collections, Insurance Questions, by MoneyTree

We learned of a unfortunate mistake that is being made in a few chiropractic clinics and wanted to be sure to get the word out so it doesn’t happen to you. Recently, we’ve been seeing insurance companies sending EOB’s by mail, which include a copy of a credit card on either the bottom of the [...]

Code of the Month: 99201-99205 and 99211-99215

On December 11, 2012, in Code of the Month, Collections, Insurance Questions, by MoneyTree

We’re pleased to bring you a summary of November’s Code of the Month posts from our Facebook page. Most DC’s are familiar with the standard use and requirements of new patient exam codes (99201-99205) and existing patient re-evaluation codes (99211-99215). However, many are not familiar with the counseling override rule, which we hope this post [...]

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Important Deadline for PQRS

On November 7, 2012, in Collections, Medicare, by MoneyTree

In talking with clients we’ve learned that many  have not taken any action regarding their PQRS (Physician Quality Reporting System) participation, others are mistaken in thinking they don’t need to take action until the 2015 deadline, and many aren’t familiar with the program at all. Here’s what you need to know…  In 2013 your performance [...]

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The Letters and Forms Needed for Collections

On August 13, 2012, in Billing Questions, Collections, by MoneyTree

Q. Your recent post, “Can you give us any advice on the best way to collect outstanding patient balances?“, was very helpful and we’ve taken steps to set up the process you recommend for our office. The only missing piece now are the letters and other forms needed.  Can you help? A. Great job! We’re [...]

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Can you give us any advice on the best way to collect outstanding patient balances?

On July 24, 2012, in Collections, by MoneyTree

Q. Help! Can you give us any advice on the best way to collect outstanding patient balances? A. Allow us to be perfectly clear…We are not a collection company.  That being said, having been in the chiropractic industry for many years, we get a lot of question about this subject. Even the most process-oriented offices [...]

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