This area of our website is usually reserved for our “Ask the Expert” questions, however, we want to make everyone aware of a special virtual training opportunity…consider this the ultimate “Ask the Expert” experience for Medicare! Medicare changes, and the increased threat of audits, have many chiropractors understandably concerned. Knowledge can represent power AND peace [...]
Q. What statistics and reports should I monitor to ensure I fully understand my practice’s collections? A. In chiropractic, the most standard numbers tracked are new patient visits, patient visits, services and collections. We agree that these numbers are important; however they don’t tell you the entire story. In addition to the standard four categories [...]
Q. It’s all over Facebook and on the news. What the heck is going on with Medicare these days? A. Oh yes, Medicare is in a bit of flux these day. Congress voted just before Christmas to delay the Medicare Physician Fee Schedule (MPFS) cut until March 1. The stage is set for a repeat [...]
Q. Can seniors pre-pay for their chiropractic care? A. We get this question quite often and while many chiropractic coaches and practice management programs advise DC’s to collect fees for services weeks ahead of the actual service date, for your Medicare patients, this procedure is a problem. PLEASE BE AWARE: It is against the law [...]
Q. With Congress unable to agree on a freeze of the cuts in the Medicare Physician Fee Schedule, I’m wondering if there’s anything I need to do at the office level? A. We rely on Dr. Ron Short, Heartland Consulting Group, to keep his finger on the pulse of the latest developments in Medicare. Yesterday [...]
Q. I’ve heard there are some new rules regarding Medicare overpayments. What do I need to know? A. Yes, you’re correct, there are new rules for recovering Medicare overpayments and it is very important that you understand what constitutes an overpayment and how Medicare collects overpayments. “A Medicare overpayment is a payment that a physician [...]
Q. We’re moving our office to a new location and with all the other details to attend to I’m totally overwhelmed and confused for what this means for my insurance and billing. Can you give me a quick checklist of to-dos or something? A. Congratulations on your move! We’ve been through it and between furniture [...]
Q. I’ve heard many horror stories about insurance and Medicare audits and want to do all I can to avoid one. Are there any best practices you can share that would help? A. Yes, audits aren’t pleasant, that’s for sure. They are uncomfortable and stressful. Worse, they take you off track and distract you from [...]
Q. I would like to upload a document to my secure FileBox to share with my Money Tree Billing, LLC, billing specialist. How do I properly do this? A. This short video will guide you through the process of uploading documents to your secure FileBox account to share with your billing specialistis at Money Tree Billing, [...]
Q. I received an email notification that Money Tree Billing has placed documents in my secure FileBox. How do I review and download these documents? A. This short video will guide you through the process of reviewing and downloading documents placed in your secure FileBox account by Money Tree Billing, LLC.




